All answers about the Planet SCB card, convenient to use, without interruption.

Since many countries have open to welcome tourists, it's time for many people to pack their bags and organize a trip to travel the world again. And when COVID is a catalyst to change the financial system in many countries to become a cashless society faster than expected foreign currency prepaid cards for overseas purchases such as the Planet SCB card have gained widespread popularity. With the convenience of exchanging foreign currencies in many currencies stored in the card Choose to exchange money according to the exchange rate at the right rate. conduct various transactions about the card by yourself via the SCB EASY app, making the Planet SCB card become a traveler's favorite item.

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Tips for using the Planet SCB card for convenient use without interruption.


1) We have to open the card and set a PIN code before traveling because if we are there already, in a foreign country where we did not turn on Mobile Roaming or there was a problem causing the OTP not to be received for card activation and card PIN setting. We will not be able to use the card See card activation procedure here  ดูขั้นตอนเปิดใช้งานบัตรที่นี่ 
 

2) When receiving a renewal card, even if the card number is the same, we have to open a new card again via the SCB EASY app before using it abroad.

3) We can use the Planet SCB card to shop online via the web both domestically and internationally that supports VISA by entering the SCB EASY app to enable the online service function before use.


4) If the card is lost, we can freeze the card immediately via the  ดูวิธีการอายัดบัตรชั่วคราวที่นี่ But if we find the card, we can go in to unfreeze the card and continue using it in case the card is lost. can call the SCB Call Center to issue a new card.

Frequently asked questions about the Planet SCB card.

Q: What should I do if the card does not work?

A: Try changing the way you use the card, for example, from tapping the card to inserting the card.

 

Q: How do I change my card PIN?

A: We can change the card PIN by ourselves through the Easy App. Let’s see how to change the 6-digit PIN code here  ดูวิธีเปลี่ยนรหัส PIN 6 หลักที่นี่

 



Q: Entering the wrong password until the card is locked, what should I do?

A: Call SCB Call Center to unlock before using it again.

 

Q: Why sometimes I cannot use my Planet SCB card to withdraw money at ATMs abroad?


A: Most of the problems encountered are 1) withdraw more than the maximum amount per day. The minimum amount for the Planet SCB card to withdraw cash abroad is 100 baht and the maximum limit is 100,000 baht per day. At the ATM screen, select the Credit or Loan menu. If the ATM is not available, use the method of pressing Skip.

 

Let’s try to check if we are stuck with the problem mentioned or not. In the event of an emergency, you can contact the SCB Call Center +6627777777 (in case of calling from abroad). Most importantly, turn on Roaming as well, which will make it convenient, easy, and uninterrupted. Check out the latest benefits and promotions of the Planet SCB card here  ดูสิทธิประโยชน์และโปรโมชั่นล่าสุดของบัตร Planet SCB ได้ที่นี่