“When perspectives change, approaches change.” This sentence describes the way Khun Suphap Charanphat, Managing Director of TTS Engineering (2004) Co., Ltd., creates changes in the construction business. with outstanding works such as ONE BANGKOK, an international convention venue - Bangkok's leading MIX-USED project, MAKITA MANUFACTURING factory, FORZA HOTEL SUKHUMVIT 29 and condominiums in many leading developer projects

The key to success number one - People

Mr. Supak mentioned that the project portfolio of TTS Engineering (2004) Co., Ltd. in 2023 is not the same as in the last 6 years when almost all of the work was condos.  You politely see yourself as an executive, not just an engineer. Therefore, we see signs of crisis since 6 years ago when the United States began to see China as a threat. Therefore, it is predicted that the global economy will not be as bright as before. Coupled with the COVID situation, the Russia-Ukraine war. China-Taiwan issue Since then, Mr. Polite has begun to restructure the organization. 

6 years ago, on a good economic day, TTS Engineering (2004) instead announced the reduction of personnel from 600 people to 300 people. When you politely announced this message, there was an undercurrent reaction. Khun Supap then called all senior staff to open up and communicate clearly so that people could understand each other. will not let the old one out immediately but give it time to adjust. But if you can't adapt, you have to leave. which on a good economic day Getting a new job is still not difficult. It's better than having them leave on bad economic days. However, the company doesn't just cut people. but also accepting more people by selecting a young, capable, good-looking person to be the leader. Including giving a lot of importance to the R&D department, teaching the team to set goals before taking action. What makes the organization grow sustainably? You are polite, happy to do everything. Khun Supap himself seeks knowledge in all aspects, reading books, listening to economic clips. history, society, politics in order to predict what will happen in the future.

In terms of working with people in the same industry Khun Supap compares the competition with other contractors in the industry to the events of the Second Crusade where Christian and Muslim kings respect each other (Respect) competing in the arena with the same rules, and each side learns the advantages of each other In your view polite Do not deprive yourself of knowledge. The more you share, the more you get back. Living in a society where smart people, you are smart, is a win-win situation for all parties. The most important things are people, mindset, technology.

The Second Success Key - Mindset

In his business life, be polite. Since the first day the company opened, the company has adhered to the main principle that is choosing customers, the owner must not cheat and have money to reduce the risk of business as much as possible. With your personality, politeness, not like in debt Never owed and never paid. There was only one time when I was in debt. Is during the crisis of 1997, caused by making condos for sale, which is something that is not good at. Including borrowing foreign money However, what politeness learned from the 1997 crisis was that if we were not good at it, we should not do it. What we really don't know, don't mess with. What is Core Business? And don't use the wrong kind of money.

During the year 1997, what made your business polite to move over from SME to Corporate was the change from accepting small jobs to building tall buildings. Therefore, have to compete with price. The first high-rise building was a Narai project. Property. who agreed to work with TTS Engineering (2004) because of their responsibility and the price is much cheaper than other suppliers By detailing all aspects of work, such as taxes, efficient management to reduce costs Emphasis on cleanliness, orderliness, all workers both of the company and sub-contractor under the same work rules.

Personnel development for efficiency must act as an example for the team to see as well as building a corporate culture must follow for the team to see If anyone can't when given time to adjust Still unable to do so, must be discharged with compensation according to the law. Which is better than leaving it to damage the organization.

During the New Normal crisis, work styles must be changed using technology to help. In your view polite Adjusting the working style must look to suit the type of people and organizational culture. Know what kind of people are good at using Zoom, what kind of teams can use Zoom, and how to track performance. In terms of working with the new generation It must be known that this generation has a different way of thinking from the previous generation. How to manage, there must always be something to challenge him. with a goal for him to see the future Not just salary but it gave him a feeling of challenge.

Regarding generation gap management in the company is not to interfere. But Mr. Polite will talk through the boss. talk with reason However, each period of the company has to use different management. in the early stages of its establishment must use a method of gathering power, ordering, but when the era changes have to give up and learn to pass on decision-making authority to the next generation of executives.

The third success key - technology

Khun Supap believes in the power of technology. Today, if we don't do Digital Transformation Business cannot survive. At T.S. Engineering (2004), application technology has been used to work in every part. For example, Autodesk BIM360 writes 3D drawings on the same model no matter where you work in the world, DTC Track logistic management efficiency. In the company, KwanJai by BUILK manages repair notification information, After Sale Service, biosoft manages human resources information, etc. In addition, the company uses Cloud One Drive to put all the information about the company. (Except confidential) to create a standard of quality, skill, management and management to be the same standard for future sustainability. In your opinion polite future work the number of people will be less but a quality person because technology will disrupt human labor and the strongest will survive

For the challenges of the construction business in the next 3-5 years when the economy has not improved. Mr. Supap views that the business of importing construction materials and equipment will be highly competitive. Sourcing must be done well, find a good one that is good. Like in China, there are good things that are not expensive, but you must find them. And there is information from the market that what kind of items should be used. The important thing is not to think for yourself. will not go the wrong way. As for T.T.S. Engineering (2004), it uses data to analyze the auction time and what are the disadvantages? and use the results to improve and develop work methods Because the most important resource is the data itself.

Source: MissionX the Boot Camp of Advanced Corporate Transformation, Batch 5