Aunty Maew, a Robinhood rider with a diamond heart

Anyone seeing Kanyanat "Aunty Maew" Yangsataphon for the first time will be taken aback by the image of an elderly woman dressed in a yellow jacket with purple stripes riding her motorcycle to deliver food. Those who work in food delivery are typically younger. But, even though Aunty Maew is in her sixties, being a rider with the Robinhood app allows her to live with purpose once more.

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“I used to work as a pharmacy manager in a department store. When I turned 53, the store went out of business and let me go. At my age, no one will accept me for the same job position. I was jobless until I saw Robinhood recruiting riders, so I came and applied."


Having the opportunity to unwind at home after decades of hard work might appear to be a good thing. But that's not the case for Aunty Maew.


"I stayed at home and did nothing." I felt bad and worthless. When I went to see a doctor, he said it was an early sign of depression. But once I started working with Robinhood, I felt a lot better."


Aunty Maew loves her independence and enjoys going out. Being a Robinhood rider is the ideal answer for bringing her back to life. "When I leave home, it's like setting a bird free," she exclaimed enthusiastically.

Aunty Maew said she chose to work with Robinhood because of the benefits provided to riders by the app, such as accident insurance. Aside from that, riders get paid every day, so they have money in their accounts to spend and do not have to advance payments for customers. If there is a problem, a call center is available to assist and provide information.


However, not everything went smoothly at first. Despite the fact that Aunty Maew has been riding motorcycles since she was young, driving in Bangkok's streets is difficult, and Aunty Maew's main challenge was using technology.


Aunty Maew struggled to use the GPS map system when she first started as she had no idea how to switch app screens. She now demonstrates her mobile phone sliding skill to open various apps with ease, demonstrating that age is not an impediment to starting something new.

"We will not learn if we are afraid. I'm 60 years old and I've never stopped learning. I believe that age is not a barrier to learning. Throughout our lives, there is always something new to learn. It is not difficult to use the Robinhood app. We should be open to new information."


"Robinhood also offers service etiquette training and has a call center team to assist riders." I usually follow and read information and problems shared on LINE groups from various zones. So, I have a good idea of what's going on and how to solve problems."


"My work ethic since working at the drugstore has been that you don't repeat the same mistake.  You must learn and close any gaps. Sometimes, if it’s impossible to avoid mistakes, you must accept them and move on with the best solution. That is the way to enjoy working," Aunty Maew said.


Aunty Maew takes also full advantage of high-performance working equipment.  Although it costs more, Aunty Maew sees it as an investment to help her work better. “I use a good-quality mobile phone with strong 5G Internet signal to ensure that I can receive orders quickly. Some riders complain that they can't accept orders. They should upgrade their device and Internet signal to get more orders and so their cell phone signal won’t drop out when calling customers.  Sometimes, we have to invest more to make our services work out well.”

Working as a Robinhood rider is a joy in Aunty Maew's life, and her family is supportive.  “My two children have stable jobs and are willing to take care of me. But I want to earn income to cover my own expenses.  They understand that it makes me happy. They want me to remain fit and strong to keep on working.”


Apart from delivering food, Aunty Maew also advises others to sell delivery food. They don’t need to open shops, they can sell it on the application.  “I met a friend from a workshop I went to. She didn’t earn any income. So, I advised her to try selling delivery food as she can do it at home without a storefront. She already has internet at home. In the beginning, she had her children help her with the app, and now she can use it all by herself.”


“Robinhood is an app for small players. It helps create jobs. Not charging GP fees helps both eateries and riders, while customers can enjoy lower prices with the same quality as served at stores and restaurants.”


From Aunty Maew's point of view, her impression of the Robinhood application is that it is an app developed by a big bank, made by Thai people for Thai people.


“I’m trying to seize opportunities. I’ve never been disappointed with Robinhood. I will be with Robinhood until the day I can no longer ride.  This app gives me a lot.   Apart from money, it’s the joy of working to deliver food to customers and adding value to my life,” summed up Aunty Maew, a Robinhood rider who’s too young at heart to retire.