Nowadays, the use of mobile banking applications or internet banking websites are widespread because of convenience, ease of use and cost saving for the use of financial services. However, as the usage rates increase, there are also attempts from certain people to commit fraud and crimes through applications or websites. Therefore, the user is necessary to understand how to use a mobile phone securely in fundamental as follows:

 

    1. You should regularly change your password for security usage such as change password in every 3 months.

    2. Your password should be complex, hard to guess, and avoid using personal information such as do not set password as 1234, or do not use birthdate or phone number for password because they can be easily predicted.

    3. You must be cautious of others peeking at your password while you are entering it.

    4. You should frequently check your financial transactions to ensure there are no unauthorized activities have occurred.

    5. You should not save your password on your mobile phone or jot it down on paper for convenience because there is a risk of leakage.

    6. If your family members or close friends ask for your password, do not share it via applications such as Line, Facebook Messenger, or any other channels.

    7. Must not share your password, even to trusted individuals, for making financial transactions.

    8. If you experience issues with financial transactions, never share your password with the officer or anyone assisting you.

    9. Before installing applications, you must thoroughly read the permission requests for accessing your personal information and privacy.

    10. Must avoid connecting to public Wi-Fi or unknown Wi-Fi networks.

    11. Must not install applications from hyperlinks sent by others.

    12. Always download and install applications from official stores such as the AppStore or Google Play Store.

    13. Must not share your personal information with strangers.

    14. Be cautious of clicking on URLs receiving through emails or SMS.

    15. Always lock on your mobile phone screen when not in use.

    16. When accessing financial websites, you must ensure the URL begins with "https:".

    17. You should regularly update software on your mobile phone.

    18. If you receive someone's personal information, you should protect it as you would on your own.

    19. You should be cautious not to leave your computer screen on when you are away.

    20. When receiving calls from unknown sources or unexpected calls, you should be careful not to follow instructions or disclose personal information.

    21. If you are informed that you win a prize, be cautious on accepting it or following the caller’s instructions.

    22. You should avoid plugging in USB thumb drives that you find accidentally.

    23. You should check URLs before opening websites. For example, do not access "https://gooogle.com" as it is not the official Google’s URL.

    24. You should regularly back up important data.

    25. When you are accessing the Bank's website for making financial transactions, you should directly go to the Bank's official website rather than searching for it on Google.